Privacy Policy

Who we are

This website is operated by Life in the UK Prep. If you have questions about this policy or want to make a request, contact us at hello@lifeukprep.co.uk.

What we collect

We keep data collection minimal. Depending on how you use the site, we may collect:

• Contact details (for example your email address) if you contact us or join a waitlist.
• Usage data (for example pages viewed, device/browser information, or basic analytics) to help us improve the site.
• Payment data if you purchase a plan. Payments are processed by a third-party provider and we do not store full card details on our servers.

Local progress storage

If you use practice mode without an account, your progress may be stored locally in your browser (for example using localStorage). This stays on your device unless you clear your browser storage. If you clear storage, your local progress may be removed.

How we use your data

• To provide the service (for example sending emails you request).
• To maintain and improve the website (for example bug fixes and content updates).
• To handle billing and access for paid plans.
• To respond to support requests and feedback.
• To help prevent abuse and protect the service.

Legal bases

Where UK GDPR applies, we process personal data based on one or more of: consent (for example a waitlist), contract (paid access), legitimate interests (improving the service, preventing abuse), and legal obligation.

Cookies & analytics

We may use simple analytics to understand how the site is used and to improve it. If we use cookies, they are used for functionality and measurement rather than advertising. We do not sell your personal data.

Sharing

We share data only when necessary to run the service, for example with:

• Payment providers (to process purchases).
• Analytics providers (to understand site usage).
• Service providers we use to run the site (hosting, email delivery).

International processing

Some service providers we use (for example hosting, email delivery, or payments) may process data outside the UK. Where this happens, we rely on appropriate safeguards.

Retention

We keep personal data only as long as needed for the purposes described above, or as required by law. Local progress stored in your browser remains until you clear it.

Your rights

You may have rights to access, correct, delete, or restrict processing of your personal data. You can also withdraw consent where processing is based on consent.

Security

We use reasonable technical and organisational measures to help protect personal data. However, no method of transmission or storage is completely secure.

Complaints

If you’re not happy with how we handle your data, you may have the right to complain to the UK Information Commissioner’s Office (ICO).

Contact

Changes to this policy

We may update this policy from time to time. The effective date at the top will show the latest version.